Returns & Exchanges

Haworth Canada is committed to your comfort and satisfaction by offering a 30-day return window for all premium office furniture purchased through our online store. We ensure a seamless process for returning items that do not meet your ergonomic needs or workspace requirements.

Return Process

• 1.
  Initiate Your Request

  Contact our Canadian customer service team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Product

  Disassemble the furniture if necessary and place it back into its original Haworth packaging to ensure safe transit and full refund eligibility.

• 3.
  Schedule a Pickup

  Once your return is authorized, we will coordinate with our preferred carriers to schedule a convenient pickup time from your location.

• 4.
  Receive Your Refund

  After our quality team inspects the returned item at our facility, a refund will be issued to your original payment method, minus applicable restocking fees.